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Program options
| ACCESS ADA Program | ACCESS 65 Plus Program | ACCESS Connections Program | Older Persons Transportation Program (OPT) | Medical Assistance Transportation Program (MATP) | |
|---|---|---|---|---|---|
| Sponsorship | Pittsburgh Regional Transit (PRT) | Pittsburgh Regional Transit with PA Lottery Funding | Pittsburgh Regional Transit with PennDOT Funding | Allegheny County Dept. of Human Services (DHS) – Area Agency on Aging with PA Lottery Funding | Allegheny County Dept. of Human Services (DHS) – Office of Community Services PA DHS funded. |
| Eligibility | Due to disability, functionally unable to use PRT bus independently either all of the time or only under some conditions. |
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Anyone aged 17-64 with a disability without bus service at the origin or destination |
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| Application | Individuals with a disability complete an application and participate in an in-person interview and transportation skills evaluation. Proof of age and verification of disability required. | At DHS/AAA senior centers, legislative offices or other community locations. Also available by mail or at the ACCESS program office at 650 Smithfield Street. Proof of age required. | Short application available by mail. Verification of disability and proof of age required. | Apply at DHS AAA senior center; by-in-home visit, if needed. Proof of age and verification of type of health insurance required. | Initial phone application with medical verification. Will be offered bus tickets, mileage reimbursement or ACCESS service depending on personal ability and specific trip. |
| Hours of Operation | Monday – Sunday 6 a.m. – midnight, before or after if PRT is running. |
Monday – Sunday 6 a.m. – midnight |
Monday – Sunday 6 a.m. – 11 p.m. |
Monday – Sunday 6 a.m. – midnight |
Monday – Sunday 6 a.m. – 10 p.m. |
| Reservations | One day in advance, between 7:00 a.m. and 3:30 p.m. | One day in advance between 8:00 a.m. and 3:00 p.m. | One day in advance between 8:00 a.m. and 3:00 p.m. | One day in advance, between 8:00 a.m. and 3:00 p.m. | Two working days in advance Mon.- Fri. between 8:30 a.m. and 3:00 p.m. |
| Trip Limits | No restriction on the type or number of trips. | No restriction on the type or number of trips. | Provides either a ride to a nearby bus stop, or a direct ACCESS trip.
No restriction on the type or number of trips. |
Medical Trips:
Individual Shop:
Group Shopping or Sr. Center: No limits |
For medical (physical/behavioral) services only. No emergency or ambulance service. Children under age 12 must be accompanied by parent or responsible adult. |
| Fare Payment | Fare is paid through the use of ePurse | Fare is paid through the use of ePurse | Fare is paid through the use of ePurse | Fare is paid through the use of ePurse | Free |
| Minimum Fares & Escort Policy | $3.15 Minimum 1-way fare
$5.25 Maximum 1-way fare If required, personal assistant rides free. |
$3.15 Minimum 1-way fare
$5.25 Maximum 1-way fare except to/from Pittsburgh Airport Under age 65 escort fare – $2.50 one way |
$3.15 Minimum 1-way fare
$5.25 Maximum 1-way fare Ride to a bus stop – $2.50 1-way. Half-fare on bus with half-fare card |
Medical trips: Age 65+ $2.25 1-way Age 60-64 $5.25 1-wayIndividual shopping: $2.25 1-way Group shopping or Sr. Center trips: $1.25 1-way If required, escort rides free |
Free
Escorts – Free but must be authorized by MATP |
| Phone Numbers | 412-562-5353 TTY 711 |
412-562-5353 TTY 711 |
412-562-5353 TTY 711 |
412-562-5385 TTY 711 |
1-888-547-6287 TTY 711 |
